![]() Their PWCs are new, powerful, well-maintained, and so much fun, but their staff & customer service is even better!After booking several hours ahead online, I realized I had accidentally paid for one too many riders than was actually going to be riding. We were greeted once again with friendly faces of staff at Powerup to receive the jet skis and make sure we had help getting off the skis!Everything was seamless and wonderful. We got out of the no wake zone and we’re able to cruise down to crab island, the water was absolutely beautiful the whole way! Before we arrived at crab island we pulled off and parked our skis on a little island near crab island and let the kids play in the sand, collect shells, and look at all the hermit crabs.We got back on the skis and rode over to crab island which is a sunken sandbar so to speak- no actual land but all shallow beautiful crystal clear water! Saw several people there and everyone seemed to be having a great time just hanging out getting some sun!We drove just under the Destin bridge to see some dolphins popping out to say hello!We turned back to head back to Powerup, my kids were nothing but smiles the whole time!We absolutely had the greatest time just getting fresh sea air on our faces and wind in our hair. There was a less than 5 minute no wake zone which I was really able to just relax and watch all the ducks and birds go by. We arrived at Powerup and we were immediately greeted with friendly faces of several staff offering help and assistance and we even met their mascot Randall the crane who was searching for fish on the beach.We watched a quick helpful video on safety tips and grabbed our life jackets!It was time to go have some fun!We hopped on our jet skis and headed out. There is no reason anyone should have to come here. ![]() There are plenty of other places to rent jet skis and boats in the area. Ridiculous, unprofessional, clearly no regard for safety or convenience, and not a good place to go. Even the 5 star reviews will tell you that. ![]() The other 4 had no place to store our phones because the compartments were broken! If you look at other reviews on here, you’ll notice a common thread, the jet skis are broken and run down and so is the building. ![]() The problem was, of the 5 jet skis we rented, only 1 had a storage compartment without a broken clip to actually use and close the compartment. Even if we wanted to watch the time, we were told we’d have to take our phones out and watch it ourselves. By the time they went over operating the jet skis for what felt like the 5th time, and we finally got out of the no wake zone, we probably had half an hour. When we finally got out to the jet skis we were told we had only until 11am still (it was 10:15) even though we paid for the hour. This pushed us back the 10-15 minutes it took for me to retake the exam for the license. ![]() POWERUP WATERSPORTS LICENSEI arrived for our jet ski time slot and was told my Florida boating license was expired even though days earlier when I booked my pontoon boat at this same place I was told they don’t expire and was allowed to drive the boat. ![]()
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